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Grafton ESP recently presented at the PRRT's 10th Anniversary conference
In a world that is constantly changing organisations need to challenge the status quo. It is no longer acceptable to be complacent. Within this dynamic market of increased globalisation, more advanced technologies, increased communications and two-way information organisations are developing differentiated operating models to gain competitive advantage. Outsourcing is a powerful mechanism for delivering change fast. Supplier and customer collaboration are opening up new ways of doing business.
The Police Service of Northern Ireland (PSNI) has utilised recruitment outsourcing as part of their modernization programme. Grafton ESP, working as a partner, has transformed PSNI into an employer of choice. As a result of the work Grafton ESP has undertaken in relation to building an employer brand which promotes PSNI as an inclusive employer, a sufficient number of suitably qualified candidates have entered into the merit pool to enable the Chief Constable to appoint on the basis of 50/50 where appropriate. The long held perceptions are starting to dissipate. In a recent recruitment campaign over 6,500 applications were received from candidates of varied community backgrounds, a testament to the hard work of the PSNI/Grafton ESP partnership.
If interested in outsourcing there a number of recommendations which may increase your chances of reaching the intended results. Ensure outsourcing is a long term strategic decision. Your sourcing strategy needs to not only consider present circumstances but also future alternative scenarios. Think about what trends will influence the sourcing options available for key capabilities. Try a pilot or small scale application to allow you to understand the savings and efficiencies that can be made. Utilise SLA’s and KPI’s to get the most out of the partnership. Finally, supplier relationship management is a key to success and establishing collaborative relationships with suppliers may increase opportunities to exploit supplier’s capabilities.